♠ PAYMENT SUPPORT

CK444 Payment Help — issue থেকে solution route

Deposit pending, withdraw pending/rejected, balance missing বা payment mismatch—issue type বেছে transaction reference, amount এবং time প্রস্তুত করুন। CK444 customer service evidence-first support flow-কে গুরুত্ব দেয়।

Support route Deposit Help Withdraw Help

Deposit pendingWithdraw pendingRejectedMissing balance

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আপনার issue বেছে নিন

💚 Deposit pending

Debit status, transaction ID, amount ও time capture করুন.

💰 Withdraw pending

Request reference, method, destination ও status save করুন.

⛔ Failed / rejected

On-screen reason, verification এবং active bonus terms review করুন.

🔎 Missing balance

Completion status ও expected balance-এর screenshot রাখুন.

60-second support checklist

Transaction/reference ID save করুন.
Amount, method ও exact time লিখুন.
Status/error screenshot নিন.
Account/payment destination details মিলিয়ে দেখুন.
Verified support route ব্যবহার করুন.

Password, OTP, recovery code বা full payment credential support message-এ পাঠাবেন না.

Common statuses

Pending

Final settlement এখনও clear নয়; reference ধরে track করুন.

Rejected

On-screen reason/requirement থাকলে resolve করুন.

Completed

Expected balance না এলে evidence নিয়ে support route নিন.